Refund policy

If you are not satisfied with your purchase, you have 15 days to return the product for an exchange on another item, be it similar or not. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt and send a copy with the return. Postage to return any products for exchange will be supplied by the customer. Any Items reshipped for exchange will have new postage charges applied unless a wrong item was shipped by mistake. Please E-mail us first at contact@prairieledlighting.com to receive a return-Exchange authorization of any items. Also E-mail us with any of your concerns.